*Note: Antivirus exclusions should also be placed into Windows Defender. 

1. Installation

1.1. In the upper left corner of your Panopto site, select the + Create button and then select Panopto for Windows (Figs. 1a and 1b).

Figure 1a

Figure 1b

1.2.  Select Download Panopto in the window that pops up to begin downloading the application (Fig. 2). Please note: Creators will only see the option to download the best recorder for their system as pictured below. Administrators will see options to download all of the recording clients.

 Figure 2

1.3.  Locate PanoptoRecorder.exe in your downloads and run the application.

1.4.  The installer will self-extract and begin the installation.

1.5.  Select a Destination Folder to install the recorder, a Storage location where you would like your recordings saved, and the URL (without HTTP) of your Panopto Web Server. Click Next (Fig. 3).

 Figure 3

1.8.  Click Install and the installation will begin (Fig. 4).

 Figure 5

1.9.  Once Panopto for Windows is installed, you will be able to open the software. Select Sign in (Fig. 6).

 Figure 6

1.10.  Your default internet browser will launch. Enter your username and password and then click Sign in (Fig. 7). You will be logged in to Panopto for Windows and can begin recording.

 Figure 7

1.11.  Alternately, you can pass your credentials to Panopto for Windows by launching it from inside of the video library. Click the + Create button and then Panopto for Windows (Fig. 8a and 8b).

 Figure 8a

 Figure 8b

2. Best Practices

2.1. Disable Windows Updates and Automatic Software Installs: Panopto highly recommends that machines do not have automatic Windows updates or software updates. Updates should be manual and occur when Panopto is not recording. If an automatic Windows update or software install runs while Panopto is recording, there is a risk that sessions will be cut short, corrupted, or have other issues.  Please feel free to review Microsoft’s Technet article on disabling automatic Windows updates:
Disable Windows 10 Update – Quick Reference Guide.

2.2. Update Panopto Regularly: Panopto recommends updating Panopto consistently. Otherwise, users will miss out on our latest upgrades and bug fixes. It is important to note that, if the version running goes out of support, users will be unable to sign in and/or upload files to the server.  For more information, please visit: Learn About the Recorder Upgrade Policy

2.3. Use the 64-bit recording client (if possible): Using the 32-bit version of Panopto could cause issues, as 32-bit has limitations on RAM usage. These limitations can lead to a lack of necessary resources, especially when using large PowerPoint files. Note: if you have a device with only a 32-bit driver, we recommend you run thorough testing with the 32-bit version of our software.

2.4. Use equipment from Panopto’s officially endorsed equipment list (if possible): This equipment is known to work with Panopto. For details and a list of equipment, please visit: Learn About Officially Endorsed Panopto Equipment. Note: Panopto should work with most equipment so long as it can be seen by Windows or Mac.  If you are using equipment that is not listed in the equipment guide, please complete additional testing to ensure there are no issues. If you run into issues, please place a ticket with our support team. We would be glad to help.

2.5. Increase the event log size: consider increasing the event log size to 200 MB or more. This will ensure that when issues occur, the logs should go back far enough to cover the issue. For instructions, please refer to the bottom of this article:
How Do I Change the Log Filter for Panopto for Windows or a Remote Recorder?  Note: If you would like to learn more about this, please visit Microsoft’s article, Event Log.

2.6. Turn off the screensaver if you plan to record the screen: Issues may occur if the screensaver is enabled. For example, if a session is being recorded, and a presenter does not do anything on the machine for a while, the screensaver will kick on and interfere with the screen capture. Note: this can be done manually, with group policy, or with a script.