21 Installation & Recording with Windows

Panopto has a built-in browser-based recorder that does not require installation. If you would prefer to use an application rather than a web-based recorder, there is both a desktop as well as a mobile application available for download.

Check out this video overview that explains How to Download and Install Panopto for Windows. Additional written instructions are provided below:


This document will walk you through the installation of the Panopto for Windows. Be sure to have plenty of hard drive space available for long sessions. For information on how to record with Panopto for Windows please see the How to Record with Panopto for Windows article.


  • Operating System – Windows 8.1, Windows 10 (32 and 64 bit) NET 4.7.2+, and Windows 11.
  • Supported Browsers – Learn about what browsers are supported at Learn About Viewing Requirements.
  • Processor – Standard Quality: Intel i3 recommended. High or Ultra Quality: Intel i7 (4-core) recommended
    • Note: This recommendation does not take into account secondary sources which will require additional resources. Users may experience high CPU usage depending on the number of sources and quality settings.
  • Memory – 4GB RAM
  • Storage – Standard Quality: 135MB per hour. High Quality: 540MB per hour
  • Applications – Microsoft PowerPoint 2016 and above (only if recording presentations). Note: Some custom fonts may not be supported. When installed locally, Office 365 is also compatible with Panopto. 
  • Anti-virus Exclusions*: (These will work for machines running the Remote Recorder and/or the Windows Recorder)
    • Folders (defaults) and all subfolders under the specified folders to exclude from anti-virus scans:
      • C:\PanoptoRecorder
      • C:\Program Files\Panopto\Recorder
      • C:\Program Files\Panopto\Remote Recorder
      • C:\Program Files (x86)\Panopto\Recorder
      • C:\Program Files (x86)\Panopto\Remote Recorder
      • If you changed these folders from the defaults, then exclude the new folders
    • Processes to exclude: Recorder.exe and RemoteRecorder.exe
    • Services to exclude: PanoptoRecorderService and PanoptoRemoteRecorderService
  • Video Devices Supported – USB webcams, DV/CAT5/analog camcorders. HDMI and VGA capture devices. Analog video devices that output S-Video or composite AV. Digital pen tablets and whiteboards
  • Audio Devices Supported – Wired and wireless microphones (using the computer’s mic jack). USB audio devices (such as the Blue Yeti USB or component to USB). Audio devices that use a PC AV capture card

*Note: Antivirus exclusions should also be placed into Windows Defender. 

1. Installation

1.1. In the upper left corner of your Panopto site, select the + Create button and then select Panopto for Windows (Figs. 1a and 1b).

Panopto Portal. In the upper left corner, the + Create button is highlighted by a red box.Figure 1a

Create menu, Panopto portal. On it, the first option, "Panopto for Windows: Record in Application" is highlighted by a red box.Figure 1b

1.2.  Select Download Panopto in the window that pops up to begin downloading the application (Fig. 2). Please note: Creators will only see the option to download the best recorder for their system as pictured below. Administrators will see options to download all of the recording clients.

The Download Panopto web page. The button "Download Panopto" is highlighted by a red box. Figure 2

1.3.  Locate PanoptoRecorder.exe in your downloads and run the application.

1.4.  The installer will self-extract and begin the installation.

1.5.  Select a Destination Folder to install the recorder, a Storage location where you would like your recordings saved, and the URL (without HTTP) of your Panopto Web Server. Click Next (Fig. 3).

The Destination Folder pop-up window. The button "Next" is highlighted by a red box. Figure 3

1.8.  Click Install and the installation will begin (Fig. 4).

The "Ready to install Panopto" window. The "Install" button is highlighted by a red box. Figure 5

1.9.  Once Panopto for Windows is installed, you will be able to open the software. Select Sign in (Fig. 6).

The window for signing into Panopto. The button "Sign in" is highlighted by a red box. Figure 6

1.10.  Your default internet browser will launch. Enter your username and password and then click Sign in (Fig. 7). You will be logged in to Panopto for Windows and can begin recording.

The Sign in to Panopto window. The user name and password are filled out, and the "Sign in" button is highlighted by a red box. Figure 7

1.11.  Alternately, you can pass your credentials to Panopto for Windows by launching it from inside of the video library. Click the + Create button and then Panopto for Windows (Fig. 8a and 8b).

Panopto portal. In the upper right corner, the button +Create is highlighted by a red box Figure 8a

Create menu, expanded. On it, "Panopto for Windows: Record in application" is highlighted by a red box. Figure 8b

2. Best Practices

2.1Disable Windows Updates and Automatic Software Installs: Panopto highly recommends that machines do not have automatic Windows updates or software updates. Updates should be manual and occur when Panopto is not recording. If an automatic Windows update or software install runs while Panopto is recording, there is a risk that sessions will be cut short, corrupted, or have other issues.  Please feel free to review Microsoft’s Technet article on disabling automatic Windows updates:
Disable Windows 10 Update – Quick Reference Guide.

2.2Update Panopto Regularly: Panopto recommends updating Panopto consistently. Otherwise, users will miss out on our latest upgrades and bug fixes. It is important to note that, if the version running goes out of support, users will be unable to sign in and/or upload files to the server.  For more information, please visit: Learn About the Recorder Upgrade Policy

2.3. Use the 64-bit recording client (if possible): Using the 32-bit version of Panopto could cause issues, as 32-bit has limitations on RAM usage. These limitations can lead to a lack of necessary resources, especially when using large PowerPoint files. Note: if you have a device with only a 32-bit driver, we recommend you run thorough testing with the 32-bit version of our software.

2.4. Use equipment from Panopto’s officially endorsed equipment list (if possible): This equipment is known to work with Panopto. For details and a list of equipment, please visit: Learn About Officially Endorsed Panopto EquipmentNote: Panopto should work with most equipment so long as it can be seen by Windows or Mac.  If you are using equipment that is not listed in the equipment guide, please complete additional testing to ensure there are no issues. If you run into issues, please place a ticket with our support team. We would be glad to help.

2.5. Increase the event log size: consider increasing the event log size to 200 MB or more. This will ensure that when issues occur, the logs should go back far enough to cover the issue. For instructions, please refer to the bottom of this article:
How Do I Change the Log Filter for Panopto for Windows or a Remote Recorder?  Note: If you would like to learn more about this, please visit Microsoft’s article, Event Log.

2.6. Turn off the screensaver if you plan to record the screen: Issues may occur if the screensaver is enabled. For example, if a session is being recorded, and a presenter does not do anything on the machine for a while, the screensaver will kick on and interfere with the screen capture. Note: this can be done manually, with group policy, or with a script.  


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