{"id":58,"date":"2022-07-21T15:19:53","date_gmt":"2022-07-21T15:19:53","guid":{"rendered":"https:\/\/pressbooks.palni.org\/spcleanmanufacturing\/?post_type=chapter&#038;p=58"},"modified":"2022-11-18T16:45:20","modified_gmt":"2022-11-18T16:45:20","slug":"chapter-14","status":"publish","type":"chapter","link":"https:\/\/pressbooks.palni.org\/spcleanmanufacturing\/chapter\/chapter-14\/","title":{"raw":"Chapter 14: Case Studies in Quality Management","rendered":"Chapter 14: Case Studies in Quality Management"},"content":{"raw":"<h1>Chapter 14: Case Studies in Quality Management<\/h1>\r\n<img class=\"size-medium wp-image-419 aligncenter\" src=\"https:\/\/pressbooks.palni.org\/spcleanmanufacturing\/wp-content\/uploads\/sites\/37\/2022\/08\/case-e1660588631764-300x298.jpg\" alt=\"\" width=\"300\" height=\"298\" \/>\r\n<h2>Case studies to read:<\/h2>\r\n<ul>\r\n \t<li><span id=\"undefined\" class=\"markedContent\"><\/span><a href=\"https:\/\/www.matec-conferences.org\/articles\/matecconf\/pdf\/2021\/12\/matecconf_mse21_05011.pdf\" target=\"_blank\" rel=\"noopener\"><span id=\"page14R_mcid0\" class=\"markedContent\"><span dir=\"ltr\" role=\"presentation\">Assessment of process stability and capability <\/span><span dir=\"ltr\" role=\"presentation\">in a manufacturing organization: a case study<\/span><\/span><\/a><\/li>\r\n \t<li><a href=\"https:\/\/hbr.org\/1983\/07\/quality-is-more-than-making-a-good-product\" target=\"_blank\" rel=\"noopener\">Quality is more than making a good product<\/a><\/li>\r\n \t<li><a href=\"https:\/\/www.researchgate.net\/publication\/266683537_A_Process_Capability_and_Cost_Appraisal_for_Quality_Control_Problems_A_Case_study_at_Candy_Manufacturer\" target=\"_blank\" rel=\"noopener\">A process capability and cost appraisal for quality control problems: A case study at a candy manufacturer<\/a><\/li>\r\n \t<li><a href=\"https:\/\/www.youtube.com\/watch?v=gpBUZZnoZTI\" target=\"_blank\" rel=\"noopener\">Demings 14 points<\/a><\/li>\r\n \t<li><a href=\"http:\/\/www.jimleonardpi.com\/default\/assets\/File\/Case%20Study%20-%20Using%20SPC%20to%20Analyze%20Test%20Scores(1).pdf\" target=\"_blank\" rel=\"noopener\">Case Study: Using SPC charts to analyze standardized test scores<\/a><\/li>\r\n \t<li><a href=\"https:\/\/www.itl.nist.gov\/div898\/handbook\/ppc\/section5\/ppc521.htm\" target=\"_blank\" rel=\"noopener\">Machine Screw Case Study<\/a><\/li>\r\n \t<li><a href=\"https:\/\/www.qimacros.com\/free-excel-tips\/spc-case-study-screws\/\" target=\"_blank\" rel=\"noopener\">Analyzing different machines<\/a><\/li>\r\n<\/ul>\r\n<h2>References:<\/h2>\r\nLeonard, J. (n.d.). Case study: Using statistical process control charts to analyze standardized test scores. <a href=\"http:\/\/www.jimleonardpi.com\/default\/assets\/File\/Case%20Study%20-%20Using%20SPC%20to%20Analyze%20Test%20Scores(1).pdf\">http:\/\/www.jimleonardpi.com\/default\/assets\/File\/Case%20Study%20-%20Using%20SPC%20to%20Analyze%20Test%20Scores(1).pdf<\/a>\r\n\r\nMurphy, K. (2012). <em>Demings 14 points<\/em> [Video]. YouTube. <a href=\"https:\/\/www.youtube.com\/watch?v=gpBUZZnoZTI\">https:\/\/www.youtube.com\/watch?v=gpBUZZnoZTI<\/a>\r\n\r\nSaptari, A., Mohamad, E., &amp; Khoing, L. (2008). A process capability and cost appraisal for quality control problems: A case study at candy manufacturer. <em>ResearchGate. <\/em>doi: 10.13140\/2.1.3412.3527\r\n\r\nTakeuchi, H., &amp; Quelch, J. (1983). Quality is more than making a good product. <em>Harvard Business Review. <\/em><a href=\"https:\/\/hbr.org\/1983\/07\/quality-is-more-than-making-a-good-product\">https:\/\/hbr.org\/1983\/07\/quality-is-more-than-making-a-good-product<\/a>","rendered":"<h1>Chapter 14: Case Studies in Quality Management<\/h1>\n<div class=\"wp-nocaption size-medium wp-image-419 aligncenter\"><img class=\"size-medium wp-image-419 aligncenter\" src=\"https:\/\/pressbooks.palni.org\/spcleanmanufacturing\/wp-content\/uploads\/sites\/37\/2022\/08\/case-e1660588631764-300x298.jpg\" alt=\"\" width=\"300\" height=\"298\" srcset=\"https:\/\/pressbooks.palni.org\/spcleanmanufacturing\/wp-content\/uploads\/sites\/37\/2022\/08\/case-e1660588631764-300x298.jpg 300w, https:\/\/pressbooks.palni.org\/spcleanmanufacturing\/wp-content\/uploads\/sites\/37\/2022\/08\/case-e1660588631764-150x150.jpg 150w, https:\/\/pressbooks.palni.org\/spcleanmanufacturing\/wp-content\/uploads\/sites\/37\/2022\/08\/case-e1660588631764-65x65.jpg 65w, https:\/\/pressbooks.palni.org\/spcleanmanufacturing\/wp-content\/uploads\/sites\/37\/2022\/08\/case-e1660588631764-225x224.jpg 225w, https:\/\/pressbooks.palni.org\/spcleanmanufacturing\/wp-content\/uploads\/sites\/37\/2022\/08\/case-e1660588631764-350x348.jpg 350w, https:\/\/pressbooks.palni.org\/spcleanmanufacturing\/wp-content\/uploads\/sites\/37\/2022\/08\/case-e1660588631764.jpg 386w\" \/><\/div>\n<h2>Case studies to read:<\/h2>\n<ul>\n<li><span id=\"undefined\" class=\"markedContent\"><\/span><a href=\"https:\/\/www.matec-conferences.org\/articles\/matecconf\/pdf\/2021\/12\/matecconf_mse21_05011.pdf\" target=\"_blank\" rel=\"noopener\"><span id=\"page14R_mcid0\" class=\"markedContent\"><span dir=\"ltr\" role=\"presentation\">Assessment of process stability and capability <\/span><span dir=\"ltr\" role=\"presentation\">in a manufacturing organization: a case study<\/span><\/span><\/a><\/li>\n<li><a href=\"https:\/\/hbr.org\/1983\/07\/quality-is-more-than-making-a-good-product\" target=\"_blank\" rel=\"noopener\">Quality is more than making a good product<\/a><\/li>\n<li><a href=\"https:\/\/www.researchgate.net\/publication\/266683537_A_Process_Capability_and_Cost_Appraisal_for_Quality_Control_Problems_A_Case_study_at_Candy_Manufacturer\" target=\"_blank\" rel=\"noopener\">A process capability and cost appraisal for quality control problems: A case study at a candy manufacturer<\/a><\/li>\n<li><a href=\"https:\/\/www.youtube.com\/watch?v=gpBUZZnoZTI\" target=\"_blank\" rel=\"noopener\">Demings 14 points<\/a><\/li>\n<li><a href=\"http:\/\/www.jimleonardpi.com\/default\/assets\/File\/Case%20Study%20-%20Using%20SPC%20to%20Analyze%20Test%20Scores(1).pdf\" target=\"_blank\" rel=\"noopener\">Case Study: Using SPC charts to analyze standardized test scores<\/a><\/li>\n<li><a href=\"https:\/\/www.itl.nist.gov\/div898\/handbook\/ppc\/section5\/ppc521.htm\" target=\"_blank\" rel=\"noopener\">Machine Screw Case Study<\/a><\/li>\n<li><a href=\"https:\/\/www.qimacros.com\/free-excel-tips\/spc-case-study-screws\/\" target=\"_blank\" rel=\"noopener\">Analyzing different machines<\/a><\/li>\n<\/ul>\n<h2>References:<\/h2>\n<p>Leonard, J. (n.d.). Case study: Using statistical process control charts to analyze standardized test scores. <a href=\"http:\/\/www.jimleonardpi.com\/default\/assets\/File\/Case%20Study%20-%20Using%20SPC%20to%20Analyze%20Test%20Scores(1).pdf\">http:\/\/www.jimleonardpi.com\/default\/assets\/File\/Case%20Study%20-%20Using%20SPC%20to%20Analyze%20Test%20Scores(1).pdf<\/a><\/p>\n<p>Murphy, K. (2012). <em>Demings 14 points<\/em> [Video]. YouTube. <a href=\"https:\/\/www.youtube.com\/watch?v=gpBUZZnoZTI\">https:\/\/www.youtube.com\/watch?v=gpBUZZnoZTI<\/a><\/p>\n<p>Saptari, A., Mohamad, E., &amp; Khoing, L. (2008). A process capability and cost appraisal for quality control problems: A case study at candy manufacturer. <em>ResearchGate. <\/em>doi: 10.13140\/2.1.3412.3527<\/p>\n<p>Takeuchi, H., &amp; Quelch, J. (1983). Quality is more than making a good product. <em>Harvard Business Review. <\/em><a href=\"https:\/\/hbr.org\/1983\/07\/quality-is-more-than-making-a-good-product\">https:\/\/hbr.org\/1983\/07\/quality-is-more-than-making-a-good-product<\/a><\/p>\n","protected":false},"author":20,"menu_order":14,"template":"","meta":{"pb_show_title":"","pb_short_title":"","pb_subtitle":"","pb_authors":[],"pb_section_license":""},"chapter-type":[49],"contributor":[],"license":[],"part":3,"_links":{"self":[{"href":"https:\/\/pressbooks.palni.org\/spcleanmanufacturing\/wp-json\/pressbooks\/v2\/chapters\/58"}],"collection":[{"href":"https:\/\/pressbooks.palni.org\/spcleanmanufacturing\/wp-json\/pressbooks\/v2\/chapters"}],"about":[{"href":"https:\/\/pressbooks.palni.org\/spcleanmanufacturing\/wp-json\/wp\/v2\/types\/chapter"}],"author":[{"embeddable":true,"href":"https:\/\/pressbooks.palni.org\/spcleanmanufacturing\/wp-json\/wp\/v2\/users\/20"}],"version-history":[{"count":7,"href":"https:\/\/pressbooks.palni.org\/spcleanmanufacturing\/wp-json\/pressbooks\/v2\/chapters\/58\/revisions"}],"predecessor-version":[{"id":440,"href":"https:\/\/pressbooks.palni.org\/spcleanmanufacturing\/wp-json\/pressbooks\/v2\/chapters\/58\/revisions\/440"}],"part":[{"href":"https:\/\/pressbooks.palni.org\/spcleanmanufacturing\/wp-json\/pressbooks\/v2\/parts\/3"}],"metadata":[{"href":"https:\/\/pressbooks.palni.org\/spcleanmanufacturing\/wp-json\/pressbooks\/v2\/chapters\/58\/metadata\/"}],"wp:attachment":[{"href":"https:\/\/pressbooks.palni.org\/spcleanmanufacturing\/wp-json\/wp\/v2\/media?parent=58"}],"wp:term":[{"taxonomy":"chapter-type","embeddable":true,"href":"https:\/\/pressbooks.palni.org\/spcleanmanufacturing\/wp-json\/pressbooks\/v2\/chapter-type?post=58"},{"taxonomy":"contributor","embeddable":true,"href":"https:\/\/pressbooks.palni.org\/spcleanmanufacturing\/wp-json\/wp\/v2\/contributor?post=58"},{"taxonomy":"license","embeddable":true,"href":"https:\/\/pressbooks.palni.org\/spcleanmanufacturing\/wp-json\/wp\/v2\/license?post=58"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}